|
We are fully committed to protecting and preserving Utah's highway infrastructure, enhancing safety, facilitating commerce and exceeding our customers' expectations. This will be accomplished through effective performance based safety initiatives and proactive educational programs.
Members of the Motor Carrier Division are committed to the following organizational values, which guide our conduct and aid in the accomplishment of our mission and objectives.
We recognize that our employees are the vital component to the success of the Motor Carrier Division. We achieve our highest potential by actively involving our employees in problem solving and improving the level of service provided to the motor carrier industry. We promote personal and professional excellence by supporting continuing education and progressive training of the highest quality. We support and encourage employees to challenge practices and behaviors, which do not contribute, to workplace success and efficiency.
We are committed to and expect excellent customer service and encourage our employees at every opportunity to educate, assist, and identify solutions regarding issues, challenges and/or questions facing the motor carrier industry. We understand and appreciate the need for an effective transportation system and will assist our customers in an efficient and timely manner by being solution driven and understanding challenges/issues facing the motor carrier industry. It is our goal to not only fulfill our duties and responsibilities from an enforcement perspective but also to assist the motor carrier industry in meeting compliance with state laws, rules and regulations by "seeing things through our customers' eyes." We value and respect the partnership between the Motor Carrier Division and the motor carrier industry. We will seek out to the fullest extent possible input from the industry regarding regulatory decisions and compliance matters.
We demand that the culture within the Motor Carrier Division supports a climate of trust, respect and compassion. Our demeanor at all times will be friendly, positive, supportive, helpful, educational, and courteous. We expect that employees present themselves in a manner that promotes professionalism and positive attitudes.
We treat all people impartially and in a dignified and courteous manner. We recognize the value of diversity, focusing on individuals' strengths, skills and knowledge while recognizing, appreciating and supporting these differences.
We are committed to the highest level of excellence as it pertains to all actions and established standards and practices. When standards are not clearly defined, we expect motor carrier personnel to utilize the mission statement and these values to guide their decisions and actions.
We demand the highest level of integrity from our employees. We are committed to the highest standards of trust, responsibility, and ethical conduct while promoting safety, highway preservation and customer service. We hold ourselves accountable for our actions. We are committed to being good stewards of the public's trust and are dedicated to managing resources in an honest, efficient and productive manner.
|
